Reserve function explained

If you’d like to save money on shipping and purchase items we offer a ‘reserve’ shipping option at checkout – This is an order that you pay for at the time, excluding shipping costs and are then able to combine with future orders and have them shipped all together – saving money on postage.

Below is a walkthrough of how the process works –

Step 1

When you select ‘Reserve’ we won’t ship the order yet. We will put that order aside for you until you are ready to ship.

You can continue to add future orders to your ‘reserve’ for as long as you like, and we will add each of the orders to your reserve box.
Just make sure you are logged in to our site each time – 

if you don’t have an account, you can make one using the button circled in red in the image below –

Step 2

Once you’ve clicked through, you’ll be asked to set up an account using your email address and a password of your choice. Once you’ve done that, you will be sent a confirmation email to the address used. Click through that and you’re all set.

Step 3

Once you’ve confirmed your account by clicking the link in the confirmation, return to the site and log in using the button at the top left of the page – then you’re ready to start adding items to your cart.

Step 4

Now you’re ready to add items to your cart – when you’ve got what you want in there, check out as normal (the ‘My Cart’ button, top right of the screen).

Then select ‘reserve’ from the shipping method drop-down, and then checkout – note, no shipping costs have been applied to the order.

You will then be taken through to the payment screen as normal. Once the order has gone through, we will pick your item(s) and put them aside for you, you’ll then receive a confirmation email – this can sometimes take a few hours depending on how busy we are. Once you have received that, your reserve orders will be visible in your account –

Step 5 (getting your items sent when you’re ready)

When you are ready for us to ship all your order(s), you will need to make one final order with us.

(although should you wish just to have your current items sent to you, please email us and we can calculate the shipping cost manually).

At this point, you can select your past reserve orders and click for them to be shipped alongside the final order.

As per the image below – when checking out, any currently reserved items will be shown below as well as the option to add them to the current order.

It’s worth noting that, at this stage, you can still reserve the current item in your cart, to do so, just select the ‘reserve’ shipping option.

Click ‘Add to cart’ as in the image below, to combine your previously reserved items into the current cart –

You will then be charged one combined shipping price for all reserve orders you have made along with the final order, and we will be automatically notified, to ship all reserve orders, along with the final order.